Your Voice, Their Future: Commitment to Feedback & Giving Back
At Jebsen & Jessen Ingredients, we believe that continuous improvement begins with listening.
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Every two years, we conduct a Satisfaction Survey to gather valuable insights from both our Principals (upstream) and Customers (downstream), alternating between the two groups. This initiative allows us to understand their feedback and turn their comments into meaningful actions that enhance our services and better meet their needs.

But this project goes beyond service improvements—we also use it as an opportunity to give back. As part of our commitment, we pledged to donate S$10 for every completed survey to a charitable cause. This year, we are proud to announce that, thanks to the participation of our valued stakeholders, we have donated S$6,000 to World Vision to support vulnerable children and communities in Mindanao, Philippines, and Ho Chi Minh City, Vietnam.
Why Education? Why This Cause?
At JJING, we recognize that education is the key to a brighter future. By supporting World Vision, we aim to contribute to initiatives that
- Improve literacy and education for conflict-affected communities in Mindanao, providing remedial classes, learning kits, and life-skills training for out-of-school youth.
- Enhance child protection mechanisms in schools and local communities.
- Improve sanitation and hygiene in Ho Chi Minh City, upgrading wastewater systems, providing waste segregation bins, and educating children on hygiene practices.
This donation is a small yet meaningful step in shaping a better future for those in need. While the children benefiting from these efforts may not be able to thank you personally, on their behalf, we extend our heartfelt gratitude to all our principals and customers for being part of this initiative.
Your voice doesn’t just help us improve—it helps change lives.
Thank you for your continued support!