Making the world a better place with our biennial customer survey

Jebsen & Jessen Ingredients donate S$5,000+ to World Vision to help children in need

We conduct customer and principal satisfaction surveys at Jebsen & Jessen Ingredients every two years. The feedback we receive from customer and supplier surveys is vital for us and allows us to continuously improve our business operations so that we can deliver maximum value and satisfaction to all of our stakeholders.

The surveys are lengthy and thorough, so we truly appreciate everyone taking the time to answer all our questions. To give respondents a bonus incentive to complete this year's customer satisfaction survey, we agreed to donate S$10 for each completed survey to World Vision, a high-impact humanitarian organisation helping children, their families, and their communities overcome poverty and injustice.

Thank You!
Thank You!

With many thanks to more than 500 customers of ours who completed this year's satisfaction survey, we managed to raise S$5,150 for World Vision. This donation will scale up relief and recovery efforts and support livelihoods for the most vulnerable groups in places with pre-existing fragilities, like Yangon and Rakhine.

On behalf of all the children and their families in Myanmar, we thank all of you for helping us make a difference!

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About Jebsen & Jessen Ingredients

Jebsen & Jessen Ingredients is a leading solutions provider and distributor of specialty chemicals and life science ingredients covering a wide range of industrial and manufacturing applications. Our expert technical sales and responsive customer service teams connect technologies from our world-leading partners to thousands of manufacturers across South East Asia and China. 

In business for over 60 years, we operate six regional business lines: Coating & Resins, Plastics & Rubber, Performance Chemicals, Feed, Food, and Pharmaceuticals & Personal Care. Leveraging our local presence, technical expertise and extensive portfolios, we solve our customers’ problems and keep them updated with the latest market intelligence and trends, creating maximum value for all of our stakeholders and helping bring innovative products to market faster.

  • Direct presence in 8 countries including emerging markets, with local-language technical sales and customer service staff at 17 locations
  • Locally present and regionally integrated distribution partner, with regional technical sales and distribution network covering all of ASEAN and China
  • World-class, certified warehouses in each market
  • 600m² of regional innovation labs provide customers and technology partners with outstanding development and application opportunities
  • Distributing 100,000+ tonnes of specialty chemicals and ingredients annually
  • More than 175 technology partners, including many of the world’s leading brands, serving 4,000 customers throughout the region
  • The Jebsen & Jessen Group was the first industrial company in South East Asia to achieve 100% carbon neutrality (since 2011)


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