Interview with Jebsen & Jessen Ingredients CEO Siew Tin Lim
“The chemicals industry is highly regulated and controlled, but this does not stop us from providing a better customer experience..."
In an interview featured in Global Business Reports (GBR) Singapore Chemicals 2021 report, Jebsen & Jessen Ingredients CEO Siew Tin Lim discusses the outlook of the company in this new normal and emphasises the need to analyse the market well to capitalise on long-lasting changes and trends in the market.
"The pandemic has interrupted regular cycles in the chemicals industry yet we remain committed to our customers and are always fine-tuning our offerings to ensure that our world-class quality and services meet their needs. Jebsen & Jessen’s commitment is to not only help our customers and principals grow, but also to help them navigate the challenges they might face in an ever-changing world and reality, an aspect not to be underestimated in light of the pandemic."
Highlighting our company's competitive advantage given our extensive regional knowledge and networks, she said that it comes with a commitment to providing the best customer experience and support.
“The chemicals industry is highly regulated and controlled, but this does not stop us from providing a better customer experience through self-service platforms and real-time information as required by customers in the near future.”
What has 2020 meant for Jebsen & Jessen Ingredients? How have our business segments performed? What are our key objectives for 2021? Click here to learn the answers to these questions and more in Siew Tin's full interview.
